b889 Privacy Policy

Section 01 Introduction and Definitions

b889 ("we", "our", or "platform") is an online gaming service that provides slot games, cricket betting, and live casino services for players in Bangladesh. This privacy policy makes clear our commitment to protecting the personal information of all individuals ("user" or "you") who use our digital services.

Some important definitions used in this policy are noted below:

• Personal Information: Any information that can directly or indirectly identify you — such as name, email address, mobile number, and financial transaction details.
• Processing: Any operation involving the collection, storage, modification, disclosure, or deletion of personal information.
• Third Party: Any person or organisation other than b889 or the user.
• Cookie: A small data file stored on your device that is used to improve your browsing experience.

Please read this entire policy carefully before using our platform. If you disagree with any part of it, please refrain from using our services.

Section 02 Types of Information Collected

b889 may collect the following types of information from users:

2.1 Identity Information

• Full name and date of birth
• National ID card or passport number (for age verification)
• Username and password (stored in encrypted form)

2.2 Contact Information

• Email address
• Mobile phone number
• Residential address (where applicable)

2.3 Financial Information

• bKash, Nagad, Rocket, or bank transfer account numbers
• Transaction history — details of deposits and withdrawals
• Payment method type and timing

2.4 Usage Information

• Gaming history and type of games played
• Time and duration of site visits
• Browser type, operating system, and device information
• IP address and general geographic location

Section 03 How Information Is Collected

b889 collects information in several ways:

• Registration Process: Information you voluntarily provide when creating an account.
• Identity Verification (KYC): Documents required to ensure the security of financial transactions.
• Automatic Collection: Information about your browsing activity collected through cookies and similar technologies.
• Third-Party Services: Transaction confirmation information from payment processors such as bKash, Nagad, or Rocket.
• Customer Support Communication: Details of interactions via live chat or email.

Section 04 Purpose of Using Information

Collected information is used for the following legitimate purposes:

4.1 Service Delivery and Operations

Information is essential for creating and managing your account, personalising your gaming experience, and processing financial transactions. Accurate information storage is required to ensure uninterrupted gaming services.

4.2 Security and Fraud Prevention

We monitor transactions to prevent fraud, money laundering, and other illegal activities. When unusual activity is detected, necessary steps are taken to protect the account.

4.3 Meeting Legal Obligations

Information may be used to comply with applicable laws and regulations, and to respond to lawful requests from authorities.

4.4 Customer Service Improvement

Information is analysed to resolve your issues, develop new features, and maintain the quality of the platform.

4.5 Communication and Notifications

We use your contact information to send important updates about your account, security alerts, and relevant information.

Section 05 Information Storage and Security

b889 applies industry-standard technical and administrative measures to protect your information:

• SSL Encryption: All data transmission on the site is encrypted using SSL (Secure Sockets Layer) technology.
• Password Hashing: Your password is never stored directly — only an encrypted hash is used.
• Access Control: Only authorised staff can access information on a need-to-know basis.
• Regular Audits: Security measures are regularly reviewed and upgraded.
• Data Centre Security: Information is stored on secured servers.

However, it is not possible to guarantee that data transmission over the internet is completely secure. We strive to ensure the highest level of protection, but users are also responsible for keeping their own account information confidential.

Section 06 Sharing Information with Third Parties

b889 never sells or leases your personal information. However, information may be shared on a limited basis in the following circumstances:

6.1 Service Provider Partners

Information is shared with payment processors (bKash, Nagad, Rocket, bank transfer), game software providers, and technical support organisations only to the extent necessary to deliver services. These partners are required to follow our privacy standards.

6.2 Legal Obligations

We may be required to disclose information in response to a court order, lawful direction from a government authority, or applicable law. In such cases, we will only provide information that is legally required.

6.3 Business Restructuring

Information may be transferred in the event of a business restructuring or acquisition of b889. Users will be given advance notice of such changes.

Section 07 Cookies and Tracking Technologies

Various types of cookies are used on the b889 website:

7.1 Essential Cookies

These cookies are necessary for the basic functioning of the site — such as maintaining login sessions, security verification, and remembering your preferred language. Without them, the site will not work properly.

7.2 Functionality Cookies

These cookies help deliver your preferred settings, game history, and a personalised experience.

7.3 Analytics Cookies

These cookies collect information to analyse site usage and improve the quality of services. This information is generally non-identifiable or held in aggregate form.

You can control cookies by changing your browser settings. However, disabling certain cookies may mean some site features will not be available.

Section 08 User Rights

As a b889 user, you have the following rights:

8.1 Right to Access Information

You can request details of your information that we have collected at any time. Contact our support team to do so.

8.2 Right to Correct Information

If there is an error in the information we hold about you, you may request a correction. Ensuring accurate information is in the interest of both you and us.

8.3 Right to Delete Information

You may request the deletion of information that is not subject to a legal obligation. However, if the account is active or there is a legal requirement, it may not be possible to delete all information.

8.4 Right to Object to Processing

You may object to the use of your information for specific purposes. You can remove yourself from marketing communications at any time.

8.5 Right to Data Portability

You may request your information in a structured, commonly used format.

To exercise any of the above rights, contact us by email. We will try to respond within 30 business days.

Section 09 Information Retention Period

b889 does not retain your information longer than necessary. Retention periods are as follows:

• Account Information: For as long as the account is active, and after closure in accordance with legal requirements.
• Financial Transaction Information: For the period specified under applicable laws and regulations.
• Customer Support Communications: For the period necessary after a matter is resolved.
• Log Files and Technical Information: For the period necessary to maintain security and service quality.

Once the specified period has ended, information is securely deleted or made non-identifiable.

Section 10 Protection of Children and Minors

b889 provides services only to individuals aged 21 or older. We do not knowingly collect information from minors.

Age verification is carried out at the time of registration. If we are informed that a minor is using our platform, that account will be closed immediately and the associated information will be deleted. Parents and guardians are encouraged to monitor their children's internet use.

Section 11 Policy Changes

b889 reserves the right to amend this privacy policy as needed. For significant changes:

• The updated policy will be published on this page and the "Last Updated" date will be changed.
• For important changes, a notification will be sent to the registered email address.
• If you continue to use the platform after a change, you are considered to have given your consent to the new policy.

Therefore, it is recommended to visit this page regularly.

Section 12 Contact

If you have any questions, concerns, or requests regarding this privacy policy, please contact us:

We place the highest importance on your privacy and are committed to resolving any concerns you have promptly. Your trust in b889 is valuable to us.